Returns & Exchanges Policy
We want you to sparkle with confidence, which is why we offer a 30-day hassle-free return policy on all our faux diamond jewelry. If your piece doesn't meet your expectations, simply return it in its original condition for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Secure the jewelry in its original luxury velvet box and place it inside a protective shipping carton to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Receive Your Refund
Once our gemologists inspect the returned item, your refund will be processed back to your original payment method within 5-7 business days.
